Step 1:    Go to http://www.office.com to login


Step 2:     Enter your Columbia College 365 username

Step 3:     Enter your Columbia College 365 password

Step 4:    If you are logging in for the very first time, you may be asked to update your password.

Note the following:


Current password = the password you have been provided or the password you just used to login to your 365 account


New password = enter in a new password to be used for your 365 account. See the 'password requirements' below.


Confirm password = re-enter the new password that you entered in the 'New Password' area.


Password Requirements

The following rules and restrictions apply to passwords for Office 365 mailboxes:

  • Passwords must be at least eight characters long.

    • Passwords can have a maximum of 16 characters.

    • Passwords can’t contain the user's account name or parts of the user's full name that exceed two consecutive characters.


    • Passwords must contain characters from three of the following four categories:

      • Uppercase letters (A through Z)

      • Lowercase letters (a through z)

      • Numbers (0 through 9)

      • The following non-alphabetic characters: ` ~ ! @ # $ % ^ & * ( ) _ + - = { } | [ ] \ : " ; ' < > ? , . /


Step 5    When you sign in to your new account, you'll be asked to provide more information. Click Next.

Step 6    You will be asked to set up two different ways to verify you are who you are to help keep your account secure.


Click 'Set it up now' in the 'Authentication Phone is not configured' to enter in your personal phone number.


Click 'Set it up now' in the 'Authentication Email is not configured' to enter in your email. Use a personal email here (not your Columbia College student email).


Note: You can click on the Cancel button to skip entering more information at this time. However, you will be asked this question each time you login until you have entered it.



If you have questions, or need help getting into your account, please contact Columbia College support at: https://help.columbia.ca.